IT Systems Engineer
- Tirane
- Nr. Njesia - Zona me e afert?
- 5 Blloku
- Tipi
-
- me orar te plote
- Fusha | Profili i punes
-
- IT | TIK | Informatike Ekonomike
- Eksperienca
- vetem me eksperience
On behalf of our client, Alba Punesim is recruiting candidates for the position of:
The IT Systems Engineer must be able to solve Hardware and OS incident or issues raised by the customer in a timely manner based on the Service Level agreed. He must be also able to contribute as implementation engineer during the delivery of a project related to HW and OS solution. Keep himself up to date to the latest evolution of the respective technical subjects and engage in a non-stop learning process that guarantees the high quality of services and we deliver to our customers
Key Responsibilities:
Typical Output
Location:
This position is based in the Blloku area
Working Hours:
The company offers stable working hours from Monday to Friday, with a choice between 8:30-9:00 to 17:00 -17:30
Salary: 80 000 - 100 000 All/Net
If you are interested in this offer, please send us your CV to info@albapunesim.al and write in the subject of email: Purchase & Sales Specialist
IT Systems Engineer
The IT Systems Engineer must be able to solve Hardware and OS incident or issues raised by the customer in a timely manner based on the Service Level agreed. He must be also able to contribute as implementation engineer during the delivery of a project related to HW and OS solution. Keep himself up to date to the latest evolution of the respective technical subjects and engage in a non-stop learning process that guarantees the high quality of services and we deliver to our customers
Key Responsibilities:
- Resolve / close incident tickets by executing remote and on-site diagnostics, and /or by consulting Vendor's knowledge base and Service Ticket responses if Vendor is also involved
- Deliver workloads according to defined SLA targets and escalate timely when there is risk of not meeting Service Level or an issue increasing in severity.
- Perform team assisted hardware troubleshooting on Intelx86 Servers, Itanium / Integrity, SPARC Servers, Multi-Vendor Storage and Backup
- Performing system administration duties on Windows Operating System on both Server& Desktop
- Performing OS installations and configuration on new servers, Storage and Backup Devices
- Perform Basic configuration of Data Network Devices such Routers, Switches and Firewalls
- This is a 24/7 operation and rotating on-call support is a requirement.
- Perform team assisted hardware and OS troubleshooting on Unix (Solaris/Linux/) Servers and associated Storage or Backup Devices
Typical Output
- Hardware Failure Tickets Closure
- Root Cause Analysis Report
- Ticket Resolution Report
- Diagnostic reports based on the Collection of Logs and Alarms
- At least 1 year related experience; or equivalent combination of training and experience on Multi-Vendor hardware platforms, and integrated information and communications systems.
- Basic experience on Unix-related hardware/software.
- Good Experience with MS Windows-related hardware/software.
- Basic experience with Tape Libraries and SAN/NAS storage solution technology
- Basic knowledge of TCP/IP protocols and OSI model and how they apply to production systems and networks.
- Basic knowledge of Routers, Switches and Firewall functions and operations
- Any Professional Certification achieved in the areas
- or products related to UNIX or WINDOWS Platforms will be a PLUS
- BS Degree in Computer Science, Information Science, Engineering, or other relevant degree
- Good knowledge of English language in verbal and written form
Location:
This position is based in the Blloku area
Working Hours:
The company offers stable working hours from Monday to Friday, with a choice between 8:30-9:00 to 17:00 -17:30
Salary: 80 000 - 100 000 All/Net
If you are interested in this offer, please send us your CV to info@albapunesim.al and write in the subject of email: Purchase & Sales Specialist